All sales of service are final and there will be no refund or
exchange permitted. Please be advised that You are responsible for the Recharge for and all charges
that result from those purchases. MiME is not responsible for any purchase of Recharge for an
incorrect account number.
However, in a case where a transaction has been completed by
you on the Site, and money has been charged to your card or bank account but a Services has not
delivered within 24 hours of your completion of the transaction then you may inform us by sending us
an email on email@example.com or posting us a message. In such
a scenario you will be entitled to a full refund. We request you to include in the email the
following details - Recharge value, Transaction date and Order Number, shall investigate the
incident and if it is found that money was indeed charged to your card or bank account without
delivery of service then you will be refunded the money within 15 working days from the date of the
receipt of your email.